The primary objective of an Inside Sales Representative is to provide support to sales management by generating sales leads across the EMEA region.
An Inside Sales Representative is expected to engage in the daily proactive customer contact and sales efforts (via phone, email, conferences, presentations, trade shows, and targeted mailings).
An Inside Sales Representative is expected to support ISS in the overall marketing efforts to build brand awareness and product promotion for the EMEA region.
Duties and Responsibilities
Keep the leads database/ CRM information up to date through cold calls and emails to potential customers.
Leverage technology tools to discover new or existent sales opportunities across the EMEA region, focusing on digital techniques and methodologies (tendering portals, website visitors, etc.).
Collect the preliminary information for product quotation requests and bids in order to facilitate the quoting process for sales management.
Take ownership of customer inquiries, product quotation requests, and proposals, and work closely with sales management to convert quotations to orders.
Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
Conduct market research to find answers about customer requirements, habits, and trends and monitor competitor activity.
Brainstorm and develop ideas for creative marketing campaigns
Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
Ensure tracking and reporting of various marketing and sales usage of tools.
Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
Liaise with external vendors to execute promotional events and campaigns
Skills Requirements
Keep the leads database/ CRM information up to date through cold calls and emails to potential customers.
Leverage technology tools to discover new or existent sales opportunities across the EMEA region, focusing on digital techniques and methodologies (tendering portals, website visitors, etc.).
Collect the preliminary information for product quotation requests and bids in order to facilitate the quoting process for sales management.
Take ownership of customer inquiries, product quotation requests, and proposals, and work closely with sales management to convert quotations to orders.
Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
Conduct market research to find answers about customer requirements, habits, and trends and monitor competitor activity.
Brainstorm and develop ideas for creative marketing campaigns
Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
Ensure tracking and reporting of various marketing and sales usage of tools.
Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
Liaise with external vendors to execute promotional events and campaigns
